The restore job reports the following error:
The trace logs contain the following messages:
Corrupt index file, version number invalid.
On NetVault Backup Server 10.0.5 and later, the Plug-in for Data Copy creates index version 4, which is incompatible with earlier versions of NetVault Backup. A client running NetVault Backup 10.0.1 or an earlier version cannot read these index files, causing the restore job to fail.
On Itanium platforms, restore fails for backups with indexes larger than 2GB in size.
To correct this issue, increase the stack size:
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On the standard UNIX platforms, edit the ulimit setting from the CLI to increase the stack size. |
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On HP-UX Itanium platforms, use the bash command kmtune or kctune (depending on the operating system) to access to the kernel stack size information. The stack variables are maxssiz for 32-bit applications and maxssiz_64bit for 64-bit applications. |
After upgrading NetVault Backup to version 12.1, console error is displayed on various WebUI pages.
In this case tenant must contact MSP administrator.
The following error conditions can force NetVault Backup to run in Safe Mode:
This file keeps the cause of NetVault Backup server to run in Safe Mode.
The following table describes the error types and possible options to resolve the issue identified in safemode.cfg:
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Restart NetVault Backup in normal mode: Once NetVault Backup enters safe mode, it remains in this mode whether the error is resolved or not. To exit safe mode, restart NetVault Backup in normal mode. |
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Restart NetVault Backup with diagnostic tracing enabled: For diagnostic tracing consult Quest Technical Support. |
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Contact Quest Technical Support: If you are unable to resolve the issue, click this link to report the issue. |
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