Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
New license keys for SharePlex version 11 and higher.
설명
License keys issued for versions prior to 11 will be incompatible with SharePlex 11.x. When trying to add an old format license key, the message "WARNING: Invalid license key: The license key is incorrect or corrupt." will appear.
원인
SharePlex 11 has a new structure in the license format that is not compatible with versions 10 and older.
해결 방안
Existing customers must obtain a new license key before installing and/or upgrading to SharePlex 11.x. To obtain a new license key, please refer to the Licensing Assistance page on the Support Portal.