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Windows Heap Exhaustion Detected (Konea return code -1073741502)
설명
This article describes a situation in which the KACE Agent is unable to spawn processes due to Windows heap exhaustion. This is indicated in the Windows Event Log by a 'Win32k' event ID 243 stating, "A desktop heap allocation failed," along with a konea return code (-1073741502) on the KACE Systems Management Appliance.
원인
This is a Windows specific issue and is not caused by the KACE Agent.
해결 방안
Typically, rebooting the endpoint resolves the issue - albeit temporarily if the problem is not isolated.
