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Discoveries are stuck in the "Pending" or "Processing" status (4370356)
Some discoveries are stuck in the "Pending" or "Processing" status and they cannot be modified or deleted. ... There could be a lot of reasons why sometimes a discovery gets stuck in the "Pending" or "Processing" status.
Ports used by Quest Enterprise Reporter (4247206)
<p>This will outline the ports needed for each type of discovery, as well as server and node communication.
NTFS Discovery performance - Best Practices (4291009)
The NTFS discovery is taking a very long time to complete (days, weeks) or the NTFS reports take a very long time to complete. ... This article outlines some best practices to ensure the discovery and reports are running optimally.
Minimum permissions to perform a Active Directory Discovery (4216607)
What are the minimum permissions to perform an AD Discovery? <p>An Active Directory Discovery can be performed with any active account of the domain as the AD Discovery needs only READ permissions on the domain structure i.e any account member of 'Domain Users'.</p>
How to reconnect Enterprise Reporter to the database? (4220759)
Click Next ... Provide the SQL server name and the name of the database, click Next and complete the rest of the wizard
How to collect on different attributes or fields that are not collected by default? (4237051)
How to configure Enterprise Reporter to collect data that is not collected by default <p>The attributes and data that Enterprise Reporter collects by default can be extended to collect additional information</p><ol><li>Open the Configuration Manager</li><li>Under Discovery Management click Configuration</li><li>Click Manage attributes collected by Enterprise Reporter</li><li>Click Yes</li><li>To add additional Active Directory attributes:<br> - Click Extend under Active Directory<br> - Click the elipsis next to Domain and select the domain where the attributes you want to add reside<br> - Select the object Type<br> - Click Get Schema<br> - Select the attributes you want to add and click Apply</li><li>To add additional WMI Classes:<br> - Click Extend under Computer<br> - Click Add<br> - Select the classes and click Add</li><li>Once the additional attributes have been added the reports you want to use to return this data will need to be modified to include the additional fields</li></ol><p>Note: If you require assistance with customizing reports, <span style="color: rgb(68, 68, 68);font-family: 'Trebuchet MS';font-size: 13px;">please post the request on the Enterprise Reporter Community:</span></p><p style="color: rgb(68, 68, 68);font-family: 'Trebuchet MS';font-size: 13px;"><a href="http://en.community.dell.com/techcenter/windows-management/f/4804.aspx" target="_blank">http://en.community.dell.com/techcenter/windows-management/enterprise-reporter-custom-reports/m/mediagallery/</a></p><p style="color: rgb(68, 68, 68);font-family: 'Trebuchet MS';font-size: 13px;">Please provide detailed specifics on what data you want returned in the report and how the report should look.</p>
Does ER have a report that is able to display the password policies for several domains ? (4378239)
Does ER have a report that is able to display the password policies for several domains ? ... No, currently ER doesn't have a report specifically designed for this purpose. ... A custom report can be created to display the password policies for users, but it will be limited if data from multiple domains is displayed.
How will the enforcement of mandatory MFA for Azure Sign-ins impact Quest Enterprise Reporter? (4378233)
In 2024, Microsoft announced they will be enforcing mandatory multifactor authentication (MFA) for all Azure sign-in attempts. ... The first phase of the enforcement in the second half of 2024 impacts sign-ins to the Azure portal and Microsoft Entra admin center applications.
Any ability to scan for GPO’s that are applied on the server. (4378149)
Does ER have ability to scan the GPO's applied on server? ... No, ER does not have this ability to scan GPO's applied on particular server.
After applying new license the old license information is still being displayed and not updating correctly. (4335839)
After applying new license the old license information is still being displayed and not updating correctly.
License Warning popup when using the Configuration Manager (4225790)
When you try to create a new discovery you may see a License Warning similar to the following: ... You are currently using a trial or expired license for at least one feature, which means you do not have full access to product updates and support.
How to collect hidden shares (4225525)
How to configure an NTFS discovery to collect from computers that do not have any public shares (collect from hidden shares) <p>On the Scopes page for the option "For all computers resolved in the discovery, collect:" select "Folders on all volumes"</p><p>If you want the data in the report to show as \\servername\c$\folder then select the option "The network share" under "For this discovery, collect through:" If you want the data to show as C:\Folder, select the option "The administrative share"</p><p>Please note, the account used to run the discovery has to be a member of the local Administrator group on the target computers.</p>
Discovery error: "Data storage error: An error occurred during the writing of the data to the database. ActiveDIrectory:LDAP://DC=Contoso,DC=com. Error: The database disk image is malformed." (4369525)
When running a discovery it may fail with an error similar to the following: "Data storage error: An error occurred during the writing of the data to the database. ... The corruption can be caused by any number of reasons such as:</p>
How is Enterprise Reporter licensed? (4339960)
There is one install for Enterprise Reporter which installs all the ER modules, however each module is licensed individually. ... The different modules, and how they are licensed, are: ... ER for Active Directory, licensed by the total number of enabled user objects in the domain
How to report on the members of the Local Administrators group on servers? (4237452)
How do you run a report to return the members of the Local Administrators group on servers? <div>To report on any of the local groups a Computer Discovery has to be run against the computers you want to report on.
How to delete old computers from collected data in the repository? (4377987)
The reports show names of old computers that have not been on the network or no longer exist in the environment. ... How can these be removed from the database, so they no longer appear in the reports?
Office365 Exchange Mailbox Errors during Exchange Online Discovery (4378049)
The 'Collect mailbox delegates' option is enabled in the Exchange Online discovery and fails with the following error: 'Get-RecipientPermission' is not recognized as the name of a cmdlet, function, script file, or operable program.
Error: "The report schedule <ReportName> has failed" (4237333)
When running a Report schedule, the report file gets created correctly however the email has the following error: ... To view the reason for the failure, go the Schedule Explorer in the Report Manager, or contact your Reporter administrator.
Discovery returns error "CollecterNotFound Exception" (4377947)
This an uncommon situation and it could happen if a new DLL/patch was recently applied. ... Resolution: ... Look for the recently applied DLL/patch. ... Right-click on the file and select properties.
Attributes from foreign domains not being reported (4252589)
Some attributes from a foreign domain are not being collected or reported on in Enterprise Reporter.<br>The name may not be resolved and show as an SID in reports. ... This can happen when the Enterprise Reporter service cannot reach the foreign domain.
Ports used by Enterprise Reporter (4290657)
- The default port used for communication between the server and the consoles is 7738. ... This port is also used by the nodes to access the server. ... The port is configured during installation of the server, and is required in the connection dialog box for both the Configuration Manager and the Report Manager.
How to add an account to the Personal SharePoint Site Collection (OneDrive) Administrators for each OneDrive enabled user in a tenant (4315357)
How to add an account to the Personal SharePoint Site Collection (OneDrive) Administrators for each OneDrive enabled user in a tenant via a script. ... To enable this function, the account used by Enterprise Reporter to enumerate Azure/O365 objects will need to be added to the Personal Site Collection for each OneDrive enabled user either manually or by script.
Enterprise Reporter 3.5.1 Latest Hotfix (Full Maintenance Release) (4377889)
This solution contains the latest full build of Enterprise Reporter 3.5.1 (currently 3.5.1.11000). ... This Full Maintenance Release addresses the issues described in the Release Notes documentation, please review it to ensure the criteria are met before installing.
Exchange Discovery returns the error message "Unable to create EWS connection" (4375322)
Exchange Discovery returns the error message "Unable to create EWS connection" Multiple items could cause the issue with the error message "Unable to create EWS connection". ... with the environment on Exchange.
How to Upgrade Enterprise Reporter? (4237132)
A new purchase is not required, if the product has already been purchased then a new license can be sent for version 3.0. ... Please contact licensing to obtain a new license <a href="https://support.quest.com/contact-us/licensing" target="_blank">https://support.quest.com/contact-us/licensing</a></p>
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