-
Title
vRanger GUI doesn load after service account password is changed. -
Description
vRanger GUI doesn’t load after local service account password is changed.
-
Cause
vRanger is installed with Local User Account and GUI fails to load after the local user account password changed.
Error in Log files shows: “Unable to load one or more of the requested types. Retrieve the LoaderExceptions property for more information.”
-
Resolution
Change the vRanger Services credentials (vRanger Pro Service, vRanger API Service, vRanger FLR Service)
- Open Windows services (Go to Start à Run, type services.msc)
- Look for the vRanger Pro Service
- Right click on select “Properties”
- Select the “Log On” tab
- Enter the changed password for the Local User account used to install vRanger Pro in the “Password” text field
- Enter the password again in the “confirm password” text field
- Click on “Apply”
- Click on OK to close the window
- Restart the vRanger Pro service by selecting the box at the top “Restart”
- Do the same procedure above for the “vRanger API Service”
- Do the same procedure above with the “vRanger FLR Service”
-Restart the vRanger SQL service (assuming used default SQL instance name which would be VRANGERPRO)