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Title
Extraction of Backend Tools Package Failed and exited with '128' -
Description
When upgrading to or installing fresh vRanger 5.x, an error message pops up:Extraction of Backend Tools Package Failed and exited with ‘128’.
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Cause
When upgrading to or installing fresh vRanger 5.x, an error message pops up:Extraction of Backend Tools Package Failed and exited with ‘128’.
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Resolution
Uninstall Symantec End Point protection if installed.
Note: Disabling or stopping Symantec Endpoint Services alone will not be enough to fix the issue, uninstall is required.
This will be addressed in further releases of vRanger