Return
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Title
Exchange Health Tests are missing after trial license has expired and a new license is applied. -
Description
After a trial license expires and then afull license is purchased and applied, the Exchange Health Tests are missing.
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Cause
Spotlight on Messaging does not reconnect to the Exchange Organization automatically after a trial license expires and afull license is purchased and applied.
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Resolution
1. Right Click on Spotlight on Messaging the top level of the tree in the Management Console and select Connect to Exchange Organization
2. Put in your Global Catalogue and clickOK and you will see all of your tests reappear.