Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Microsoft has published information on a security vulnerability with their Active Template Library (ATL). Microsoft Visual C++ 2005 Redistributable Package SP1 and Versions 7.0, 7.1, 8.0, and 9.0 of the Active Template Library are affected by these vulnerabilities.This installation is identified in Microsoft Security Advisory (973882) and Microsoft Security Bulletin MS09-035 - (Moderate) as being a risk. Is Archive Manager code affected by this as installation of the C++ Redistributable is necessary.
Sign In Required
You need to be signed in and under a current maintenance contract to view premium knowledge articles.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.