WORKAROUND
View the Headers tab of the Message in theArchive Manager websiteto see thecorrect Date and Received information.
STATUS
Waiting for fix in a future release of Archive Manager
Return
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Title
Archive Manager POP3 Dataloader causes incorrect message stamp time and date. -
Description
Archive Manager POP3 Dataloader causes incorrect message stamp time and date.
In the Message table when using POP3 Data Loader to export emails into AM, the Message.Date Sent, Date Received, and Message Date are all hour(s) behind the actual date of the email.
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Cause
Dates and times on messages are not being converted to the local timezone, messages are being stored in the database using UTC (Coordinated Universal Time).
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Resolution
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Defect ID
ST63205