Please verify the error received during the upgrade process for proper resolution.
1. "Current server hardware no longer supported. Virtual migration required.”
Please see: How to migrate a physical appliance to a virtual environment
2. “This machine does not appear to have enough memory to successfully complete the install process.”
The KACE SMA 13.0 and newer have a minimum system memory requirement of 8GB. KACE SMA 12.1 and older require at least 4GB of memory. Please verify the minimum memory requirement is met prior to attempting the upgrade.
3. “Not enough disk space available on /kbackup partition”
The appliance does not have enough space to create a backup prior to starting the upgrade. For reference on how to check available space and how to free up space, please see: Reasons and ways to free up space on the K1000 appliance
4. “Not enough disk space available on / partition”
The appliance does not have enough space in / to be able to proceed with the upgrade. For reference on how to check available space and how to free up space, please see: Reasons and ways to free up space on the K1000 appliance
5. "Not enough disk space available on /var partition"
The appliance does not have enough space in /var to proceed with the upgrade. For reference on how to check available space and how to free up space, please see: Reasons and ways to free up space on the K1000 appliance
6. "One or more partitions are below the minimum size requirement for this upgrade. Migration required."
Please see: Partition size too small
