Recommended BlackBerry Server Tests and Setting for the Spotlight On Messaging Management Console (4318600)

Below is a comprehensive list of BlackBerry Server Health Tests to run in your BlackBerry environment. It includes all of the Tests default setting and the frequency to run them.

By default, we recommend running these tests every 30 minutes, except for the Server Health Test. We recommend configuring two server health tests - one without monitoring event logs with an interval of 30 minutes and the second for monitoring event logs that run only once a day

Server Health Test

The BlackBerry Server Health Test allows you to monitor the basic health of all your BlackBerry servers. This test allows you to monitor the following types of information:

• Network availability
• Operating system disk space usage
• Any Performance Counter
• Any Windows service
• Any Event Log entry

NOTE:
The BlackBerry Server Health Test monitors BlackBerry 4 Enterprise, BlackBerry 4 Configuration, BlackBerry 5 Enterprise, and BlackBerry 5
Configuration servers.
All SQL-related performance counters for BlackBerry configuration database servers target SQL Server Enterprise version of SQL (unnamed instance). The test results will show a grey icon for the BlackBerry configuration database servers installed on the named instance of the SQL server. Error details will specify that the object is unavailable - the performance counter is either uninstalled or disabled. For monitoring BlackBerry configuration database servers installed on a named instance of SQL server, replace the SQL-related performance counters with corresponding performance counters for the named instance.

Message Delivery Health Test

The BlackBerry Message Delivery Health Test allows you to monitor the ability to deliver email within your BlackBerry environment. This test will send a test message from a source mailbox to one or more target BlackBerry devices or BlackBerry simulators.

You must manually create test mailboxes required for this test. Test mailboxes created for Spotlight on Messaging health tests can be reused as the source
mailbox.

Note:

You can use BlackBerry Device Simulator software instead of a real BlackBerry device for testing message delivery health.