Return
-
Title
Download Status on Patching Smart Labels may not contain all Downloaded patches -
Description
Using Download Status on a patch smart label may not list all of the downloaded patches. They may show when listed as Size > 0 and not be listed with the Download Status options -
Cause
Though only listed once in the UI, a patch may have multiple variations. Though they may not all be downloaded, they are still listed in the database, marked as Not Downloaded. When the query is done, if a particular patch has an excessive number of variations, it can cause the query on that patch to fail. -
Resolution
There is a hotfix for this issue. It is not published on the website. You need to contact support by creating a ticket to get the hot fix applied. -
Defect ID
K1-20869