KACE Systems Management Appliance (SMA) v10.2 adds an option to the existing KACE Agent System Tray Utility which allows the agent to be snoozed. End users can snooze agent activities using the KACE system tray utility for 15 minutes, 30 minutes, one hour, and two hours. This is configurable up to a maximum of 5 times per day.
Snoozing an agent does not stop any ongoing agent processes on the device. It only prevents the agent from starting a new process. If an agent snooze is not possible, for example, due to configuration, an error message appears.
Note: Some critical background tasks are still allowed to run, including inventory, replication tasks, and urgent alerts.
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