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Create Spotlight Statistics Repository errors to: "[DBNETLIB][ConnectionOpen(SECDoClientHandshake()).]SSL Security Error."
Description
User cannot create the Statistics Repository database through the Spotlight client. It gives error connecting "[DBNETLIB][ConnectionOpen(SECDoClientHandshake()).]SSL Security Error".
Cause
SSL V3 and TSL 1.0 IE options are disabled.
Resolution
WORKAROUND: Enable TLS 1.0 option in IE setting temporarily to create database.
STATUS: In future version of Spotlight, it is planned to switch to TLS 1.2 for communication between Diagnostic Server and Spotlight client.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Spotlight on SQL Server Enterprise
12.1, 12.0.1, 12.0, 11.7.1, 11.7, 11.6.2, 11.6.1
Topic(s):
Troubleshooting
Article History:
Created on: 8/5/2016 Last Update on: 5/7/2023
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