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Title
Error: Organization name is a required field -
Description
When attempting to update the reporter password, an error is received:
- "Organization name is a required field."
This causes a red banner error to appear when an attempt is made to update the password and the new password is not saved.
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Cause
This is caused by a missing ORG name in the database. This typically happens on a single-ORG box, where there is no way to change the name from the webui. -
Resolution
To resolve this situation, it will be necessary to contact technical support. To expedite the report, please include the following:
- SupportData.html from the Configuration Report
- Serial Number of the SMA