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Title
Adding a backslash followed by the word 'user' in a ticket title causes ticket to become un-editable and unresponsive -
Description
Adding a backslash followed by the word 'user' in a ticket title causes a parsing issue and failure to load the ticket properly. Future edits within the interface are then impossible. Comment/history/work tab also ceases to function at all. A PHP error may also be observed in the error log.
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