How can I move Archive Manager from one server to another when the Archive Manager base directori (4292034)

Archive Manager has either outgrown the size limitations of the current server, or has become too much of a load on the current systems resources. The Archive Manager base directories (export, index, ESM, etc.) are located on a SAN.

1. Ensure that the new Archive Manager server system is available on the network and can see the SQL server.
2. Stop All Archive Manager services on the current AM server.
3. Attach the new Archive Manager services server to the SAN. Verify all Archive Manager base directories (export, data, ESM, etc.) are mounted to the same paths as the previous server. If you are changing the drive paths, these changes must be reflected in the Archive Manager Configuration Editor.
4. On the new server, install Archive Manager using the same drive letters, and folder names.
5. Uncheck "Start Services After Installation" and specify the new Archive Manager server.
6. Open up SQL Enterprise Manager/Management Studio and open the dbo.StorageLocation table. Ensure that this reflects the correct server name and UNC share of the Export directory on the new server. Open the Config Table and make sure that all rows reflect the correct information.
7. Open up the Config Editor and make sure that all rows match what should be for the new system.
8. Start the Archive Manager services on the new system and watch the Event Viewer for errors.

,

The procedure of migration in some environment is not straightforward. Therefore, Quest Software recommends to engage Quest Professional Services for further assistance in such scenario to ensure your business continuity.