Return
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Title
Managing MIA devices -
Description
MIA (missing in action) can be configured on device settings and manage MIA devices as needed. -
Cause
Devices that are under management but that have not communicated with the appliance in the last set amount of days are considered to be MIA or out-of-reach. -
Resolution
The appliance can be configured to automatically delete MIA devices from inventory after devices have not checked in for a specified number of days.
Automatically deleting MIA devices can reduce the need to delete MIA devices manually.
Procedure:1. Go to the Devices list: Log in to the KACE SMA Administrator Console2. On the left navigation bar, click Inventory.3. Select Choose Action > Configure MIA Settings to display the MIA Settings page.4. Provide the following information:
5. Click SaveOption Description Automatically Remove MIA Devices Archive or delete managed devices that are MIA (missing in action) after the specified period of time. Clear the checkbox to prevent MIA devices from being Archived or deleted automatically. After n days The number of days MIA devices remain in inventory if Automatically Delete MIA Devices is selected. Managed devices that do not communicate with the appliance for the specified number of days are automatically deleted or archived, as specified. Archive MIA Asset-Devices Select this option to archive the MIA devices after the specified number of days. Delete MIA Devices Select this option to permanently delete the MIA devices after the specified number of days. -
Additional Information
Be aware that the process that deletes MIA devices runs daily at 03:45, and it can delete up to 100 devices during a single run. If there are more than 100 MIA devices to be deleted, or if you must delete devices immediately, consider deleting devices manually. Otherwise, let the automated process run for additional days.