Return
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Title
Script will not run by schedule but will with Run Now -
Description
Your script will not run when you schedule it to do so. However if you click Run Now in the script then it runs as expected. -
Cause
Scheduled scripts must first be downloaded to the client to work. If they have a download issue or haven't replicated the script yet then they will not execute. -
Resolution
The download of a script is determined by the "script update interval" which is part of the agent settings. You can adjust this value to an appropriate level for the amount of script changes that you perform.
You can verify this with the following actions:
- Click Inventory | Computer and open the computer details.
- Scroll down and expand the section called "scripting logs".
- Find the script you want to run is in the list of logs.
- If there is a script log, view the log just after an unsuccessful deployment.
- If there is no script log then:
- In your script verify that the target OS is selected in the deployed OS (if it isn't then select it).**most common mistake**
- Otherwise get the script number: see https://support.quest.com/k1000-systems-management-appliance/kb/116814
- Go to the target machine and open the localexecutionstate.dat file in notepad and see what script numbers are reported there.
- The first column is the script number. The second and third column are timestamps. The first one is the time the script last ran and the second one is the next run time. If there is no entry for your script then it has not downloaded yet. Or perhaps the next scheduled time has not occurred yet.