How to add an additional Exchange server to Archive Manager (4279545)

How to add additional or new Exchange servers to Archive Manager.

ADDING NEW EXCHANGE SERVERS TO ARCHIVE MANAGER

1. Once you add a new Exchange to your enviroment , the Archive Active Directory Connector (ADC) service will detect new Exchange servers from Active Directory (AD). The service runs by default on a 24 hour schedule so any new Exchange servers can take up to a day to show up within Archive Manager.

Note: You can also restart the ADC to start an immediate synchronisation with AD.

2. Verify the Enable Store Manager check-box is enabled for all new Exchange 2010, 2013 , 2016 and 2019 servers under Archive Manager | Administration | Mail Servers. 

3. Add the Archive Manager Service Users group to the View-Only Organization Management Exchange Security Role group. This can be accomplished though Active Directory Users and Computers or by opening Exchange Management Console | Toolbox | Role Based Access Control User Editor | Administrator Roles.

This can also be completed by running the following cmdlet in Exchange Management Shell:

>Add-RoleGroupMember "View-Only Organization Management" -Member

4. The account running the Archive Manager Exchange Store Manager Service will need the Receive-As permissions to all mailboxes databases on any new Exchange servers. By default this is the ArchiveMgr_ESM account.

By default this permission is applied at the database level. After adding new databases re-run the following command in the Exchange Management shell.

5. Reapply Message Policies if required on the Mail Server level in Archive Manager | Administration | Mail Servers.

6. Restart the ESM Service.

If you encounter any issues during this process , please do not hesitate to open a case with Support.