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Users are not linked to AD Groups or are incorrectly being removed from AD Groups.
Description
In Archive Manager after a period of time users are being removed from groups. Some Customers may only notice that the Groups do not seem to contain members when reviewing them via the Administration website.
Cause
The Active Directory Connector incorrectly removes users from groups on subsequent scans. The whenChanged LDAP filter provides the group synchronization method with an incorrect snapshot of the current state of a group, resulting in the removal of all users that have not changed in the group since the last scan attempt.
Resolution
The fix for this issue is scheduled to be included with the next version of Archive Manager.
An Unofficial hotfix is available internally for Archive Manager 5.1.2 at:
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Archive Manager
Topic(s):
Troubleshooting
Article History:
Created on: 9/30/2015 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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