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Title
What processes should be excluded from Antivirus software for UCD? -
Description
This is a list of the processes that Unified Communications Diagnostics software uses that should be exclude from Antivirus software. -
Resolution
Management Console:
“[C:\Program Files (x86)]\Dell\UC Diagnostics\ManagementConsole\Binaries\SpotlightDianosticTest.exe”.
“[C:\Program Files (x86)]\Dell\UC Diagnostics\ManagementConsole\Binaries\CollectorRecovery.exe”
“[C:\Program Files (x86)]\Dell\UC Diagnostics\ManagementConsole\Binaries\SpotlightDistributedCollector.exe”
“[C:\Program Files (x86)]\Dell\UC Diagnostics\ManagementConsole\Binaries\SpotlightDiagnosticTestEngine.exe”
“[C:\Program Files (x86)]\Dell\UC Diagnostics\ManagementConsole\Binaries\SpotlightRemotingServer.exe”
“[C:\Program Files (x86)]\Dell\UC Diagnostics\ManagementConsole\Binaries\SpotlightRemotingServerNoImpersonation.exe”
“[C:\Program Files (x86)]\Dell\UC Diagnostics\ManagementConsole\Binaries\SpotlightLaunch.exe”
“[C:\Program Files (x86)]\Dell\UC Diagnostics\ManagementConsole\Binaries\iwsnaptrap.exe”
“[C:\Program Files (x86)]\Dell\UC Diagnostics\ManagementConsole\Binaries\SupportBundle.exe”
“[C:\Program Files (x86)]\Dell\UC Diagnostics\ManagementConsole\Binaries\OcsEdgeServerConfiguration.exe”
Diagnostic Console:
“[C:\Program Files (x86)]\Dell\UC Diagnostics\DiagnosticConsole\Binaries\LyncPowerShellProcess64.exe”
“[C:\Program Files (x86)]\Dell\UC Diagnostics\DiagnosticConsole\Binaries\PowerShellProcess64.exe”
“[C:\Program Files (x86)]\Dell\UC Diagnostics\DiagnosticConsole\Binaries\BlackBerrySnmpTester.exe”
“[C:\Program Files (x86)]\Dell\UC Diagnostics\DiagnosticConsole\Binaries\SOMMiscProxy.exe”
“[C:\Program Files (x86)]\Dell\UC Diagnostics\DiagnosticConsole\Binaries\DataReplayProxy.exe”
“[C:\Program Files (x86)]\Dell\Spotlight\Console\Spotlight.exe”
“[C:\Program Files (x86)]\Dell\Spotlight\Plug-ins\DatasourceSOM.exe”
Web Reports:
“[C:\Program Files (x86)]\Common Files\Quest Shared\Web Reports\QSchedExec.exe”
Install license:
“[C:\Program Files (x86)]\Common Files\Dell\DellLicenseInstaller.exe”