-
Title
Credit card payments in ODME will be deactivated on September 30, 2020 -
Description
Credit card payments in ODME will be deactivated on September 30, 2020. All active customers using credit card payments can continue to use this payment method until the deactivation date. However, no changes to the credit card information will be possible within ODME starting April 1, 2020. -
Resolution
FAQ:
What happens to the credit card payment in ODME?
The option of credit card payment in ODME will be deactivated on September 30, 2020.
Can I use my existing credit card payment in ODME until this date?
On April 1, 2020 the option to modify or add new credit card information will be disabled within the ODME product.
What happens to my existing migrations after September 30, 2020.
We will deactivate all jobs that have not already been completed by 90% of success and therefore have not been charged by using the credit card. All jobs that have already been billed using the credit card can be run again.
How can I continue using ODME without credit card payment?
Please get in touch with our sales team under https://www.quest.com/register/114043/
I have additional questions which have not been answered. Whom can I contact?
Please get in touch with our support team under https://support.quest.com/create-service-request