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Title
Errors in Application Log of Archive Manager Server: "Error processing Mailbox Firstname Lastnam -
Description
If an Active Directory account or a mailbox associated to an account has been deleted, the following errors may appear in the Application Log of the Archive Manager server:
"Event Type: Error
Event Source: Archive Manager Exchange Store Manager Service
Event Category: None
Event ID: 0
Date: xx/xx/xxxx
Time: xx:xx:xx
User: N/A
Computer: SERVERNAME1
Description:
Error processing Mailbox FirstName LastName on server SERVERNAME2
System.Exception: Unable to setup profile for /o=OrgName/ou=first administrative group/cn=Recipients/cn=FirstNameLastName on server SERVERNAME2
NetworkError
at xdf25f3eab556e835.x97efd47985e07a52.x20aee281977480cf()
at xdf25f3eab556e835.x97efd47985e07a52..ctor(x49cf8730ebec1b52 x4539fa01b260fe0e, x8e504e5b9142d383 xb6a159a84cb992d6)
at xdf25f3eab556e835.x8e504e5b9142d383.x2304bb917d3ee389()
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: AfterMail Exchange Store Manager Service
Event Category: None
Event ID: 0
Date: xx/xx/xxxx
Time: xx:xx:xx
User: N/A
Computer: SERVERNAME
Description:
Getting Exchange Properties for FirstName Lastname caused following error(s):
1: Request to GC://DC=domaninname,DC=com failed.
No LegacyDN found.
Account Disabled: N/A.
Exchange Account Disabled: False
ADCDisabledMail: Fales
ADCMailDisabledbyADC: False
2: Request to LDAP://domainname,DC=com failed.
No LegacyDN found.
Account Disabled: N/A.
Exchange Account Disabled: False
ADCDisabledMail: False
ADCMailDisabledbyADC: False
3: Request to LDAP://DC=domainname,DC=com failed.
No LegacyDN found.
Account Disabled: N/A.
Exchange Account Disabled: False
ADCDisabledMail: False
ADCMailDisabl -
Cause
The Exchange mailbox corresponding to the Archive Manager mailbox cannot be found. -
Resolution
1. Launch Archive Manager website.
2. Login as Administrator.
3. Click on Mailboxes
4. Locate the Mailbox(es) that are referenced in the Event of the Application Log.
5. Clear the Enable Store Management check box.
6. Click on Update. -
Additional Information
N/A