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Title
Provisioning log indicates agent install failed when provisioning with the KACE SMA appliance -
Description
Third step of provisioning log fails with the below indication:
STEP 3: PUSH SCRIPT\PROVISIONING - FAILED
[09/17/13 09:33:07 AM] End of remote communications.
[09/17/13 09:33:07 AM] End provisioning run. -
Cause
The KACE agent is already installed.
Third step of provisioning log indicates agent install failed when provisioning with the SMA appliance
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Resolution
Check to to see if the KACE agent is already installed (see last line in the log file excerpt below):
Provisioning Log
[09/17/13 09:33:05 AM] Begin provisioning...
[09/17/13 09:33:05 AM] Executing Windows platform provisioning.
[09/17/13 09:33:05 AM] Probing tcp ports for accessibility.
[09/17/13 09:33:05 AM] Port 139 [netbios-ssn] open
[09/17/13 09:33:05 AM] Port 445 [microsoft-ds] open
STEP 1: CONNECT TCP/SSH - SUCCESSFUL
[09/17/13 09:33:07 AM] Executing remote communications:
Initializing RPC
Connecting to ADMIN$
Copying service file
Disconnecting ADMIN$
Connecting to IPC$
STEP 2: AUTHENTICATION - SUCCESSFUL
Opening pipe to service
Sending commands
Sending login credentials
Begin agent_msi_provision.bat processing.
Detected 64-bit platform.
KACE Agent is already installed.