Search Exporter error: " No messages returned by search criteria" (4222447)

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Title

Search Exporter error: " No messages returned by search criteria"
Description

When attempting to export search results the Search Exporter returns a popup stating "No messages returned by search criteria"
Cause

Logged into the workstation as a different user than who logged into Archive Manager and Windows Authentication is being used for the Search Exporter. If the logged in user on the workstation does not have access to the same mailboxes as the user logged into Archive Manager the search results can be mixed or zero.
Resolution

There are two possible resolutions to this problem:

RESOLUTION 1:

Change the authentication method for 'DefaultInstance' in IIS to 'Forms' and 'Anonymouse', disabling 'Windows Authentication'; then ensure you use 'Archive Manager Authentication' with the Search Exporter and use the same credentials that you used for logging into the Archive Manager website and performing the initial search.

RESOLUTION 2:

Login to the workstation as the same user as was used to login to the Archive Manager website. Continue to use 'Windows Authentication' with Search Exporter.

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