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Title
How to Add, Edit or Delete Exclusion Rules? -
Description
Exclusion rules allow Archive Manager to ignore an email message based on specified attributes. This can be useful for ensuring that system-generated or administration messages are not included in the Archive Manager store. Archive Manager stores an MD5 value of excluded messages, which can be purged if required.NOTE: An exclusion rule cannot be deleted after an email has been excluded by that rule.Exclusion rules have the following characteristics:- Exclusion rules are case insensitive.
- Wildcards are supported anywhere in the rule.
The Exclusion Rule criteria may include one or more of the following parameters:- Name: The name by which you want the exclusion rule to be identified (for example, "System files").
- From: The email address where the message(s) originated (example: administrator@mydomain.com).
- To: The email address to which the excluded email message(s) are sent. Important: The rule will work only where there is a single recipient in the To field of the message.
- Subject: The Subject of email(s) you want to exclude. The exclusion will apply only to email(s) whose Subjects match exactly the string entered here. You may use a wildcard asterisk in this string to represent one or more characters at the beginning or end of the string, or somewhere within the string.
- Header: Header information included in the email messages to be excluded (example: Content-Transfer-Encoding). The Header Value field (below) must contain a corresponding value for this Header setting to take effect.
- Header Value: Header value information contained in excluded email messages (example: binary).
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Resolution
From the Administration section of the Archive Manager website first click 'Exclusion Rules' under 'Email Archiving':Add an exclusion rule:- Click the Add an Exclusion Rule link.
- In the Exclusion Rule form: Enter or select values for some or all of the fields.
- Click Add. The new exclusion rule is added to the system and the Exclusion Rule Administration screen is displayed.
To return to the Exclusion Rule Administration screen without creating a rule, click Cancel.Edit an exclusion rule:- Locate the exclusion rule in the list of rules displayed in the Exclusion Rule Administration form.
- Click Edit to the left of the exclusion rule name to display the Edit Exclusion Rule form for the selected Rule.
- Revise the information and then click Update. Your changes to the rule are saved, and the Exclusion Rule Administration form is displayed.
To return to the Exclusion Rule Administration screen without editing the rule, click Cancel.Delete an exclusion rule (Note: An exclusion rule cannot be deleted after an email has been excluded by that rule):- Locate the exclusion rule in the list of rules displayed in the Exclusion Rule Administration form
- Click Delete to the left of the rule name. The Delete Rule confirmation message is displayed.
- Click OK to confirm the deletion. The selected rule is deleted, and the Exclusion Rule Administration form is displayed.
Alternatively, a rule can be deleted by opening the Edit Exclusion Rule form, clicking Delete, and confirming the deletion. -
Additional Information
Later versions of Archive Manager include four built-in Exclusion Rules to exclude health monitor emails which are automatically generated by Exchange 2013.