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Assets with location custom field in 6.4 are not upgraded into new location field in 7.0
Description
The new "Location" asset field is not automatically populated with any custom fields that were used as the location in 6.4.
A new "location" field is added to all asset types.
Locations asset type is populated correctly.
The location is not set in the computer assets. Instead, the old custom field for Location exists, and the new baked-in Location exists, which is unassigned.
Cause
This is a known defect, K1-19040.
Resolution
There is no workaround or hotfix available for this issue. Please contact KACE Support for assistance.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
KACE Asset Management Appliance
KACE Systems Management Appliance
KACE as a Service
Topic(s):
Troubleshooting
Article History:
Created on: 12/2/2016 Last Update on: 5/7/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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