Return
-
Title
The Print option does not work when viewing a message in the Archive Manager Web Interface -
Description
Print dialog box does not appear when Print option of an open message is selected. A small Internet Explorer window opens but is minimized and cannot be resized.
-
Cause
The Print dialogue window opens outside of display area.
-
Resolution
WORKAROUND 1
Right-click on a non opened message and choose Print Message from the context menu.
WORKAROUND 2
It is possible to edit the aspx to fix this issue. Please raise a case with Quest Support and quote this solution number and an engineer will assist you with this change.STATUS
Waiting for fix in a future release of Archive Manager . -
Defect ID
ST53691