Return
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Title
Renamed User Cannot Access Site -
Description
After renaming a User account, this User can no longer access Archive Manager.
User receives the error :
" We are sorry, there has been an error in Archive Manager.
Please contact your administrators and help desk and report this error. " -
Cause
Directory Connector should pick up this change.
However, when using Windows Integrated Authentication, it doesn't allow the User to log in.
ESM works as normal. -
Resolution
Reboot the Archive Manager machine(s) and this change will be picked up.
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Defect ID
ST17300