When performing HotAdd backups some jobs may fail with the above error.
A change to the vRanger Service config file can resolve this issue.
- Stop all 3 vRanger services
- Browse to the vRanger install directory (c:\Program Files (x86)\Quest Software\vRanger)
- Go to the Service directory
- Open the Vizioncore.vRanger.Service.exe.config file using Notepad
- Search for "CommitTimeout"
- change the value to something larger than the default 60 (300 should work)
- Save the file.
- Start vRanger Service
- Start vRanger API Service
- Start vRanger FLR Service
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