Exchange logs not being truncated during successful vRanger backup using vzshadow. (4046401)

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Title

Exchange logs not being truncated during successful vRanger backup using vzshadow.
Description

The job doesn't fail, it just doesn't truncate the Exchange logs.
Resolution

Since we know vRanger cannot get the logs to truncate during backup, we need a way to validate that the logs CAN be truncated.
Therefore, in order to do this WITHOUT using vRanger we need you to perform a backup using Windows Backup (NTBackup).

If NTbackup can truncate the logs, then we can continue to troubleshoot vRanger, if Windows CANNOT truncate the logs, you would need to contact Microsoft for assistance regarding your Exchange install.

I am enclosing links regarding the NTbackup process:
http://technet.microsoft.com/en-us/library/aa998870%28EXCHG.80%29.aspx.
http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b839272.
http://searchexchange.techtarget.com/tutorial/Backing-up-Exchange-Server-with-Microsoft-VSS#microsoft_vss_pros.

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