1. On the agent server stop Rapid Recovery agent service
systemctl stop rapidrecovery-agent
2. Open agent service configuration file using your favorite text editor
vi /opt/apprecovery/agent/Agent.Service.Mono.exe.config
3. Locate key="securityProtocol" under <appSettings> and change value to Tls12
<add key="securityProtocol" value="Tls12" />
4. Save configuration file
5. Start Rapid Recovery agent service
systemctl stop rapidrecovery-agent
NOTE: During the agent upgrade process this file will most likely be overwritten, therefore these changes will have to applied once again after upgrading.
© 2024 Quest Software Inc. ALL RIGHTS RESERVED. Terms of Use Privacy Cookie Preference Center