Return
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Title
Jobs failing with FATAL vix_connection VIX connection error (The specified server could not be contacted) -
Description
- VMware virtual machine backups and replications are failing with the following message:
FATAL vix_connection VIX connection error (The specified server could not be contacted) [at vddkd_open_conn:431]
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Cause
The vRanger server or the deployed virtual appliances can connect without any issues to the Virtual Center, but we cannot connect to the host. -
Resolution
- Check the DNS settings on the VA and the vRanger server. Both vRanger and the virtual appliances must be able to resolve the FQDN of the hosts to the correct IP address.
- Ensure the vRanger server and the VA's can communicate with the host using the 902 port. This test can be performed using the following command from the VA:
telnet (Host FQDN) 902