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Virtual Export takes long time during post processing
Description
Virtual export is taking a long time to complete. Exports that are small in size take over 30 minutes to finish and the longest stage is at the end of the job, during post-processing.
Cause
This is a known issue caused by D-34725 defect.
Resolution
Please contact Support to obtain a patch to fix the issue.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Rapid Recovery
6.1.1, 6.1, 6.0.2, 6.0.1
Topic(s):
Troubleshooting
Article History:
Created on: 10/4/2016 Last Update on: 5/7/2023
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Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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