This article describes an issue with the AppAssure Agent on an SQL Server. It should be noted that this is not a product issue.
You may experience this issue because a 32-bit instance of SQL Server was installed on a 64-bit agent, which would subsequently mean that your settings were not all configured for a 64-bit machine. You may receive the following errors:
ERROR 2013-03-11T22:37:15 [15] – Replay.Common.Implementation.WmiApi.Wmi(RequestUri=https://SQL:8006/apprecovery/api/agent/metadata/fullMetadata ClientAddress=10.0.1.20:57581 Service=Replay.Agent.Management.Metadata.AgentMetadataManagement Method=GetCurrent)
Unknown WMI error: System.IO.FileNotFoundException
ERROR 2015-05-08T22:10:24 [22] - Replay.Common.Implementation.WmiApi.Wmi ()
Unknown WMI error:
WMI query: SELECT * FROM ServerNetworkProtocol WHERE InstanceName = '' AND Enabled = 'True'
System.IO.FileNotFoundException:
Windows Registry Disclaimer:
Quest does not provide support for problems that arise from improper modification of the registry. The Windows registry contains information critical to your computer and applications. Make sure you back up the registry before modifying it. For more information on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 “Description of the Microsoft Windows registry” at Microsoft Support.
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