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Title
Core lost connectivity to the repository on NAS CIFS share after the password change -
Description
After changing administrative account's password, Core cannot longer access its repository on the NAS CIFS/SMB share. Share is accessible from Windows using that account -
Resolution
To resolve the issue please perform the following steps:
- access Domain Controller, Active Directory Users and Computers (ADUC)
- find the account and make sure that it's not locked out. Unlock if needed- on the Core server, stop the Core service gracefully
- open regedit and navigate to HKLM\Software\AppRecovery\Core\Repositories
- there should be repository (or repositories) ID keys
- expanding each ID (if more than one) and drilling down, please locate one which is corresponding to the one that is failing to open
- export the repository ID branch to the file and delete the ID itself
- start the Core service
- open Core console, More (...), Repositories
- click on Open existing DVM repository and point it to the proper path of the repository
- wait until repository opens and mounts properly