When accessing another user's mailbox or a shared mailbox, archived attachments are not available.
The following error is observed:
"The Linked image cannot be displayed. The file may have been removed, renamed, or deleted.
Verify that the link points to the correct file and location."
The user has shared their mailbox from within the Archive Manager web interface, and the attachments can be seen from there.
Microsoft removed the functionality to run scripts in shared folders/mailboxes since Microsoft Outlook 2002 and later.
By default, items created with custom forms do not run code when the user opens them from a shared mailbox.
Note that these settings affect both script in custom forms for items in public folders and script in folder home pages for such folders.
Microsoft Outlook 2010
1. On File Menu, Click Options
2. Click on Trust Center > Trust Center Settings
3. In the Navigation pane, click E-mail Security
4. Under Script in Folders, enable the following options: Allow script in shared folders.
Microsoft Outlook 2007
1. In Outlook, click on Tools > Trust Center
2. Inside the Trust Center, click on Email Security
3. Within Email Security, check the box to: Allow Script in Shared Folders
4. Click OK to all properties settings, close and re-open Outlook
Microsoft Outlook 2003
1. In Outlook, click on Tools > Options
2. Inside the Options window, click on the Other tab and then the Advanced Options button
3. Within Advanced Options, check the box to: Allow Script in Shared Folders
4. Click OK to all properties settings, close and re-open Outlook
In server 2008 there are GPO settings that in certain cases will not allow Outlook to keep the settings 'Allow scripts in shared folder' the box will remain unchecked even if set manually within Outlook. Check the following GPO policies for Outlook 2010:
· Do not allow Outlook object model scripts to run for public folders- From 'Enabled' to 'Disabled'
· Do not allow Outlook object model scripts to run for shared folders- From 'Enabled' to 'Disabled'
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