PHP Error: Uncaught RowValuesOutOfBoundsException in /kbox/kboxwww/include/RowValues.class.php on line 162: {Ticket}
: TIME_ is not a member variable "
Steps taken to reproduce/ diagnose:
1. Create a test queue
2. Add a new custom status called “Please select one…” (omit the quotations)
3. Create a second queue
4. Create a new ticket in test queue from steps 1-2 and make the status the newly created status (Please select one…)
5. Save the new ticket
6. Go to Choose Action > Move to queue > Choose any other queue
7. Note the PhP error when attempting to move a ticket that is currently in a custom status called “Please select one…”
Expected Results: Expect that a ticket with a custom status of Please select one… will not cause a php error when attempting to move to another queue.
Actual Results: Receive pHp error upon attempting to move a ticket from one queue to another when the current status of the ticket in the origin queue is a custom field called Please select one…
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