Return
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Title
A comment allows users to select multiple attachments but only the first attachment is uploaded to the ticket -
Description
When adding a comment to an existing ticket, clicking the Add Attachment link in the new comment lets you select multiple files to add as attachments, but only the first attachment actually uploads to the ticket. -
Cause
K1SD-3742 A comment allows users to select multiple attachments but only the first attachment is uploaded to the ticket -
Resolution
The workaround is to attach one file at a time or email a ticket update with multiple attachments.
This issue is expected to be resolved in a future release of the K1000 product.
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Defect ID
K1SD-3742