See attached script that will provide commands to perform a complete removal of vRanger to allow for a fresh install in an effort to remove services that may have been left behind from the previous version.
• Perform a backup of your DB using SQL server management studio following instructions provided in
KB 76648• Remove vRanger from programs and files
• Check for Dell folder being left over C:\Program Files\Dell remove all vRanger files
• Run the manual removal script attached
• Reboot the machine
• Install a fresh vRanger
• Restore your previous DB