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Title
When preparing an iOS device with Apple Configurator you receive the following error message: An unexpected error has occurred with "iPad". Provisional Enrollment Failed. -
Description
The error message: An unexpected error has occurred with "iPad". Provisional Enrollment Failed, is received when preparing an iOS device with Apple Configurator.
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Cause
The iOS device has no network connectivity and needs to be on WiFi or Cellular service for the enrollment to succeed. -
Resolution
You need to create a Wi-Fi configuration profile within Apple Configurator that will connect the device to your Wi-Fi. Generally, you specify the Wi-Fi SSID, WPA2 security and Wi-Fi password. See Solution 244694 for more info.
Alternatively, you can manually connect the device to WiFi and the enrollment should automatically continue.