Return
-
Title
Provisioning stuck in "Not Started" or "Running" -
Description
What to do when provisioning is stuck in "Not Started"or "Running"
To confirm this is the problem, you can go to Settings > Support > Troubleshooting Tools.
Click Edit Mode, then in the drop down box that says "Ping" under Network Utilities, select Top, then click the Test button.
You should see a process called something like "kbrsl.7.0=amd64" several times, and WCPU is at 100%.
Sign In Required
You need to be signed in and under a current maintenance contract to view premium knowledge articles.