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Title
How to allow more time for a KACE script to run before it times out? -
Description
By default, a KACE Agent suspends a running process after 1 hour. This will cause a script to stop running if it continues on longer than this.
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Resolution
Agent timeout settings can be adjusted to different values. KACE Agent Process Timeout configuration can be set to 15 min, 30 min, 1 hour (default) and 2 hours. If KACE SMA has multiple organizations, configure Agent settings for each organization separately:
- If the Organization component is enabled in KACE SMA, log in to the KACE SMA System Administration Console, http://KACE_SMA_hostname/system, then click Organizations, select [Organization] and see Process Timeout under Communication settings:
- If the Organization component is not enabled (Non-Multi-Org KACE Appliance) on your appliance, select Settings > Provisioning. Then click Communication Settings on the Provisioning panel.
