Devices with "Dell Data Protection | Encryption agent" installed but DDPE information is missing in device inventory detail page on the SMA.
The device is missing a registry key that causes the Dell Data Protection | Encryption agent to write policy data to the filesystem, which allows the SMA Agent to perform more detailed inventory collection for DDPE.
DDPE inventory data export is not enabled by default with the installation, The following steps needs to be done on the target devices so the DDPE agent can export the inventory information:
The Kace SMA comes with a Built-in script that can be used to be deployed to multiple devices, it can be found on: Scripting | Scripts with the name "K1000 Enable Detailed DDPE Inventory (Windows)"
For additional assistance, please contact our Kace Support.
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