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Spotlight on SAP ASE 2.12 - User Guide

Spotlight on SAP ASE
Background Information Desktop Features Connect to SAP ASE Spotlight® on SAP ASE Drilldowns Spotlight® on SAP ASE Alarms Glossary
Spotlight Basics
Spotlight Connections Monitor Spotlight Connections Alarms Charts, Grids And Home Page Components View | Options Troubleshooting
Spotlight History Spotlight on Windows
Connect to Windows Systems Background Information Home Page Alarms Drilldowns View | Options Troubleshooting
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Disk Reads Alarm

The Disk Reads alarm is activated when the level of traffic being transmitted from this disk exceeds a threshold. Sustained high disk activity can cause an overall degradation of system responsiveness.

When this alarm is current you should look at:

  • The Page File Transfers chart on the Paging Activity page of the Memory drilldown. High paging in suggests that the high number of disk reads could be due to system paging. Adding more memory may alleviate the problem.
  • The NBT page of the Network drilldown and see if any systems are transferring a large amount of data.
  • The Disk Queue chart on the Physical Disks Activity page of the Disks drilldown. If the disk queue length is high on a single physical disk you can look at:
    • Spreading frequently accessed data over multiple physical disks.
    • Spreading page files over multiple physical disks.
    • Implementing a faster disk subsystem.
    • Implementing RAID striping technology.

If the high number of reads is causing an overall degradation of the system, consider upgrading the disk subsystem (controller and/or disks).

 

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Disk Writes Alarm

The Disk Writes alarm is activated when the level of traffic being transmitted to this disk exceeds a threshold. Sustained high disk activity can cause an overall degradation of system responsiveness.

When this alarm is current you should look at:

  • The Page File Transfers chart on the Paging Activity page of the Memory drilldown. High paging out suggests that the high number of disk writes could be due to system paging. Adding more memory may alleviate the problem.
  • The NBT page of the Network drilldown and see if any systems are transferring a large amount of data.
  • The Disk Queue chart on the Physical Disks Activity tab of the Disks drilldown. If the disk queue length is high on a single physical disk you can look at:
    • Spreading frequently accessed data over multiple physical disks.
    • Spreading page files over multiple physical disks.
    • Implementing a faster disk subsystem.
    • Implementing RAID striping technology.

If the high number of writes is causing an overall degradation of the system, consider upgrading the disk subsystem (controller and/or disks).

 

Related Topics

Event Log Alarm

This alarm becomes active when an Event Log entry is found which matches an active Event Log rule.

You can enable event logs and set event log rules. Windows Event Log Metrics

 

Related Topics

Event Log Panel

Windows Event Log Metrics

Logical Disk Statistics Alarm

This alarm is activated when disk-based performance counters are not enabled or not updated.

Windows 2000

Not all disk-based performance counters are enabled by default on Windows 2000 systems. If this is the case, Spotlight on Windows cannot retrieve the data in these counters, and the disk activity flows (to the left of the Disks panel) are disabled for this machine.

To rectify this situation:

  1. Go to the machine's command prompt and type:

    diskperf -y

  2. For this change to take effect, you then need to reboot the system under diagnosis.

Dynamic disks and Windows 2000

Windows 2000 systems now have additional support for dynamic disks, but the disk performance counters under Windows 2000 have not been updated to report this information correctly. Because of this, Spotlight on Windows cannot retrieve the data in these counters, and the disk activity flows (to the left of the Disks panel) are disabled for this machine.

To rectify this situation:

  • Remove all dynamic disks from the machine, or
  • Upgrade the machine to the Windows XP operating system.

 

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