Release Notes
KACE® Cloud
Release Notes
October 2023
These release notes provide information about the latest KACE Cloud release.
Topics:
About this release
KACE Cloud allows you to quickly enroll mobile devices, manage their inventory, and to apply required configurations and policies. You can interact with managed devices using a standard set of commands, such as resetting a password or locking a device, as needed. This cloud-based product helps you implement your entire device management solution quickly, and ensuring that managed devices follow your organization guidelines and standards, while protecting your data integrity.
This release contains one new feature and a number of resolved issues. See New features.
Supported platforms
Android
- Android 8.0+ (Work Profile, Fully Managed, and Zero-Touch enrollments)
- Android 11.0+ (COPE enrollments)
Apple
- iOS 8.0+ (Personal and supervised devices, DEP enrollments)
- iOS 11.0+ (Enrollment using Apple Configurator 2)
- iPadOS 13.0+
- macOS 10.13+ (Enrollments)
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NOTE: macOS patching requires macOS 11.0+. |
- tvOS 10.2+
Windows
- Windows 11 Professional, Enterprise, Education
- Windows 10 Professional, Enterprise, Education, 1709 or later
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NOTE: Autopilot and Azure Domain Joins require Azure AD P1 or P2. |
Browsers
- Google Chrome 49+
- Microsoft Edge 16+ (Not supported on mobile devices.)
- Mozilla Firefox 45+
- Apple Safari 12+ (Mac only)
System-provided mobile administrative applications are not currently available.
New Features
New features in KACE Cloud:
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macOS software distribution. Starting in this release, you can manage macOS apps. Distributing macOS apps requires a set of parameters that need to be provided while adding the app to the KACE Cloud Apps Library. Start by installing the app on a test machine and obtaining the required values before adding it to the library. The upload process is fairly straight-forward. Simply navigate to the Apps Library and choose Add New > Upload App (exe, zip, dmg, pkg). Next, specify the required app options. You can edit these options at a later time, if needed.
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Custom-hosted apps. When adding an EXE, ZIP, DMG, or PKG app to the Apps Library, you have an option to provide a URL path to the file. The file's checksum is also required. Most custom-hosted apps provide a checksum, however for those that do not, you can easily generate it. It is recommended to install the app on a test machine and collect the required parameters, and add it to the Apps Library.
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Windows Custom Profile enhancements. In Windows Custom Profiles, a documentation element is added to help you better understand the action associated with the selected OMA-URI path. The supported Windows edition and version is also displayed. In some cases a specific Windows patch level may be required for a selected element. This is also indicated in the documentation section, when applicable.
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WPA3 protocol support for Wi-Fi configurations. WPA3 (Wi-Fi Protected Access 3) improves the security of wi-fi connections. Support for WPA3 Enterprise EAP (Extensible Authentication Protocols) is included, with an optional 192-bit security option that better protects enterprise data.
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Apple VPP notifications. If an VPP uploaded token is already in use by another MDM provider, a notification appears on the Settings tab, on the Apple Volume Purchase Program page. This may cause issues with how total app licenses are reported in KACE Cloud. It is recommended that each MDM provider uses their own VPP token. Also, when assigning a VPP app license to a user, the administrators must add the user to the VPP, and then send them an invitation. An email is sent to the user, and notifications appear on the associated iOS devices. The user must then accept the EULA to get the app. Once the user is successfully added to the VPP, the VPP Status field changes to Associated. The list of licensed apps in the user view shows the apps assigned to the user account. The same list appears when the user logs in to the app store.
For complete information about these feature, visit the KACE Cloud Mobile Device Manager Help Center.
Deprecated features
The following deprecations affect KACE Cloud:
- Google Android deprecations: Several libraries, classes, methods and constants in the Android agent code base that have been deprecated. At this moment, these deprecations have no effect on Android enrollments, but this may change with the new version of Android coming out later this year. The current API that the KACE Cloud Android agent uses to manage Wi-Fi Configurations has been deprecated since Android 10 and there is no replacement. This prevents KACE Cloud from supporting WPA3 on Android devices enrolled using the Enterprise Mobility Management (EMM) path.
- macOS deprecations: System Preferences panes are deprecated in macOS 12.0+. Any devices with an existing restriction set are not affected until the restriction set is updated. When that happens, the administrator must apply the relevant System Settings available in version 13.0+. Failing to do so disables any settings previously configured for the System Preference panes. For example, if the System Preferences Apple ID Pane is restricted, and the administrator updates the associated restriction set without selecting Apple ID setting in the Disabled System Settings for versions 13.0+, this prevents the Apple ID Pane from being restricted.