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Archive Manager 5.9.6 - Administration Guide

Administration menu Authentication modes Data loaders Download tools Federated Search Instances Groups Index management Logins Security roles Storage location Message tags Proxy credentials Alert Service Policies Exclusion rules Mail servers Mailbox assignment Mailboxes Lync servers Lync user assignment Lync users Reports Message policies Message policy assignments Retention policies Tenants System maintenance Log Viewer Exchange Utility Administering in a hosted Exchange environment Appendix A: Moving database or attachment store Appendix B: Enabling generating publisher evidence

About message tags

Additional properties can be assigned to messages in Archive Manager. For example, you can tag messages with information relating to an investigation or a particular customer. This makes it easy to group messages together to identify them for particular purposes.

Users can then search for messages with these user-defined properties, in addition to any other search criteria.

A message tag is characterized by the values of these four fields:

•
Tag Name: The name for the tag that is being created.
•
Tag Type: Five different types are available:
•
Boolean: True or False.
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DateTime: Date, Time.
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Flag: User-defined (Personal, Important, Follow-up, etc.).
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Number: Numerical.
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String (default): Any text, including letters, numbers.
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Default Tag Value: The default value of the tag. The values available depend on the tag type selected.
•
System Property (checkbox): Whether this is an Archive Manager-managed tag or a user-managed tag.
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CAUTION: Tags are set globally. When a retention delete policy is defined by a tag, the policy will delete all tagged messages in the database, in all mailbox locations—not just in the mailbox where the tag was added. That is, if a message is tagged in a particular mailbox, and then the same tag is used in a delete policy applied to a higher-level container (e.g., OU), the message will be deleted from the archive at the higher container level, in all mailboxes.

Add, edit or delete a message tag

The following sections discuss managing message tags.

Add a message tag

1
Click the Add a Tag link.
2
Enter or select values for the fields, as defined above.
3
Click Add. The tag will be created and the Message Tag Administration screen will be displayed.

Edit a message tag

1
Locate the message tag in the list of tags displayed in the Message Tag Administration form.
2
Click Edit to the left of the tag name to display the Edit Message Tag form for the selected Tag.
3
Revise the information and then click Update. Your changes to the tag are saved, and the Message Tag Administration form is displayed.
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NOTE: To return to the Message Tag Administration screen without editing the tag, click Cancel.
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