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Archive Manager 5.9.6 - Administration Guide

Administration menu Authentication modes Data loaders Download tools Federated Search Instances Groups Index management Logins Security roles Storage location Message tags Proxy credentials Alert Service Policies Exclusion rules Mail servers Mailbox assignment Mailboxes Lync servers Lync user assignment Lync users Reports Message policies Message policy assignments Retention policies Tenants System maintenance Log Viewer Exchange Utility Administering in a hosted Exchange environment Appendix A: Moving database or attachment store Appendix B: Enabling generating publisher evidence

URL Redirect

When multiple Archive Manager servers are deployed, the Archive Manager URL Redirect website allows users to go to a single URL that redirects them to the Archive Manager server that has their active login. If a user has more than one active login, the user can select the desired Archive Manager server from a list of servers with active logins.

Users with Forms authentication need to enter a user name on the URL Redirect page the first time they log in, and a user name and password to log in to Archive Manager. They will have to do this periodically when they log in after that.

Users with Windows authentication do not need to enter a user name when they go to the URL Redirect page. Depending upon whether user authentication is set to prompt for a user name and password, users may be automatically logged in to Archive Manager, or they may have to enter a user name and password.

Once logged in, the Email Search page of the Archive Manager website is displayed.

Prerequisites

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Microsoft .NET Framework 4.5.2 must be installed on the machine where you extract the files from the UrlRedirect.exe file.

IIS and Web.Config Setup:

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For Windows Authentication With Archive Manager: Internet Information Services (IIS) for the URL Redirect website must be configured, making sure to turn off Anonymous and Forms.
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For Forms Authentication With Archive Manager: Remove the lines marked for removal in web.config. Internet Information Services (IIS) for the URL Redirect website must be configured, making sure that Anonymous Authentication is set.
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The Application Pool used must have the same credentials as the Archive Manager Website to ensure that security and the connection strings will work properly.

Installation

Advanced knowledge of IIS is required for setup. High-level instructions for setting up IIS are listed below.

1
Download the UrlRedirect.exe from the Download Tools page of the Archive Manager Administration website.
2
Unzip the file to the desired location on the web server.
3
Create a website in IIS that points to the directory where you unzipped the UrlRedirect.exe files.
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Add a host header value to the website, and make sure that value is in your DNS.
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Verify that the Application Pool user has correct file system security on the installation directory and files.
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Toggle your authentication to match either a Windows or Forms authentication configuration.
4
Edit the RedirectConfig.xml file and then test the website.

Editing the RedirectConfig.xml file

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Expire Days: For all servers, this setting determines the number of days before a user has to select the server again. The default is 15 days.

This setting is used when using Forms authentication. Windows Authentication users will not need this setting because they are automatically directed to the appropriate server without selecting it.

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ConnectionTimeout: This sets the SQL Server connection string timeout. If a timeout occurs users will have to wait this long before receiving an error message.

For each server, you can create the following entries:

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Name: Helps identify which server is associated with each connection string. Used to identify servers and connections with errors.
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Connection: The encrypted connection string of your AM instance. Users can go to http://<redirectSite>/Configure.aspx to configure the connection string.
Usage:
If a user has an active login for more than 1 server, the user can select which server to be redirected to.
Once a server is selected, the user will be redirected to the selected server automatically for "ExpireDays" (default 15).
Users will not be redirected if they sign out of Archive Manager (when using Forms Authentication) for security reasons, such as sharing computers.
Uses will not be redirected if another user signs in (when using Windows Authentication) for security reasons, such as sharing computers.
If the server selection needs to be changed, users can go to http://<redirectSite>/Reset.aspx to clear the selection and try again.
Alternatively, users can remove any cookies they have for the site.

Under certain scenarios, users will not be automatically redirected to the selected Archive Manager server. These scenarios include:

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Forms Authentication: If a user with Forms authentication signs out of Archive Manager, the user will not be automatically redirected to the selected Archive Manager server for security reasons. For example, the user may have signed out because the computer is shared.
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Windows Authentication: If a user is logged in with Windows authentication and multiple active logins to different Archive Manager servers exist, the user must select an Archive Manager server from a list. For a default time period of 15 days, that user is automatically redirected to the selected Archive Manager server. If another user logs in within the 15 days, the next time the original user logs in the desired Archive Manager server must be selected again. This may happen if a user logs in at a Kiosk or a shared computer.
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