You can customize the Support Console to meet your particular needs. Clicking Setup on the console opens the Personal Configuration window. From here you can:
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From here you can create an unlimited number of list groups.
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In the Available Lists field, click on the arrow and select the tab list containing the tab or tabs you want to add. |
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Click OK. |
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On the CSR List tab, click Add/Delete.... |
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In the Group field, select the list group you want. |
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In the Available Lists field, select the type of list you want. If you want to see all the available lists, select All Lists from the drop down menu. |
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Select the tab you want to remove and click <<Remove, or drag the tab from the right column and drop it in the left column. |
This tab lets you customize the appearance and behavior of the tabs.
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